You can use AnyOrder to communicate with your customers through email or phone.

AnyOrder uses two email systems.  The first system (available with Level 3 programs and above) activates an external email program.  The email program opens with the customer's name and email address.  In order for this to work, you must have a email client such as Outlook or Thunderbird.  AnyOrder can't activate a web-based email program such as Hotmail or Gmail.

The second email system is an internal email system which is available with the Level 7 program.  The advantage of using the internal system is that it will automatically attach invoices, billing statements or royalty reports.  The auto send feature is particularly efficient in that with one press of a button, it will send a pre-compose message (along with attachments) to a customer.   Additionally, the internal email system can be used to send out bulk emails through the Mailing List Module.

Finally, AnyOrder includes telephony features.  The telephony features are available in Level 3 programs and above.  In order to use the telephony features, you need to have a voice modem installed in your computer.  (Voice modems cost around $30 US).  With a modem, you can click on a button and AnyOrder will dial the number for you.  AnyOrder will even key in an extension number.